Your Bridgewater Team
Why do I love Bridgewater?
I envisioned Bridgewater several years ago; a place where people could come, and receive, extraordinary hearing health care and personal service. I have been blessed that Bridgewater has become so much more.
I love Bridgewater because there is no greater satisfaction to me, or my team, that when a patient leaves Bridgewater they are experiencing an improved quality of life. Whether the patient was referred for balance testing and are apprehensive about the long scary name of the tests (Electrocochleography, Vestibular Evoked Myogenic Potentials, Videonystagmography, etc.), or the individual with hearing loss that needs amplification, we develop a trust with them and know that we will do our very best to help them.
I love walking in every morning and being cheerfully greeted by my team and exchanging small talk as to how our evening or weekends were. Looking at the schedule and getting excited to see a patient I have not seen in months or a new patient for a procedure that will allow me to put the audiological or vestibular puzzle together. Discussing a difficult case with my audiologists invokes the student in me.
But most of all, it is having the time to listen to my patients and address their concerns with compassion and real life solutions. The success of a day is when a patient conveys to Bridgewater that what we have made a positive difference in their lives.
There is no greater joy to Bridgewater, that when we fit a patient with hearing instruments and they return for follow-ups, they are so elated with their ability to communicate more effectively with their family members. They are able to hear the bird’s sing, their grandchildren, and the preacher at their place of worship.
I have been blessed to find a career that I am passionate about and patients and coworkers who inspire me everyday. I believe that my work is a reflection of God’s will and what we do at Bridgewater brings a greater goodness to our world.
We hope that we can help you or your loved one.
Dr. Sally Baerman
Au.D, CCC-A, F-AAA
“To give anything less then your best, is to sacrifice the gift.” Steve Prefontaine
At Bridgewater, we have a saying: “HAPPY HEARING!”
We say this because of the happiness and joy that we know hearing brings to your life. It’s only when we begin to lose this precious gift that we realize just how truly great it is. Bridgewater represents more than just a foundation built on patient-centered healthcare. It’s a warm, wonderful place where we are small in numbers but large in heart. Our unique patients make every day exciting and beautiful. You can come in with a problem and leave with a solution, a HAPPY solution! There are few things in life more rewarding than that, andthat’s why I love working at Bridgewater.
Why do I love Bridgewater? It feels like home! I have adored the atmosphere and the people of Bridgewater since I first walked in to interview with Dr. Baerman. Here at Bridgewater, patients get the best hearing solutions paired with the best customer service around. When patients walk in our door they are always welcomed with a smiling face. Not only do our patients feel welcome, they know they are receiving excellent hearing solutions. And we take that very seriously. It brings me such joy to help patients hear music playing, grandchildren laughing, and birds singing resulting in an improved quality of life. I'm so grateful to be a part of such an amazing business.
Lydia Northern, M.S. Audiology Intern
Lydia was born and raised in Nashville, TN. She earned her Bachelor of Arts in Speech-Language Pathology from the University of Tennessee – Knoxville in May 2010 and her Masters of Science in Audiology from the University of Tennessee Health Science Center in May 2012. Lydia completed a semester-long rotation at Bridgewater in the Spring of 2012. She is now joining the Bridgewater team as a fourth year clinical graduate intern to complete her Doctoral degree in Audiology.
Lydia is engaged to be married to her high-school sweetheart, Taylor, in June 2013.
Alyson Gaut, Patient Care Coordinator
My name is Alyson Gaut and I will be joining the Bridgewater team the first of April as an insurance verifier and clerk. I have spent the last four and a half years at Knoxville Heart Group and Fort Sanders Regional Medical Center verifing insurance as well as registering patients for inpatient and outpatient procedures. Before returning to work 4 years ago, I was a homeschool mom for eight years for my 2 children. My daughter Lorren is now married with two children and my son Jordan is completing his sophomore year of high school at South Doyle High School in Knoxville. I am extremely excited about joining the Bridgewater team and I can not wait to see what the future holds for me here.
Looking forward to meeting you!
Brittany Bach, Office Manager, Knoxville
I'm Brittany Bach and I am new to Bridgewater Hearing. I am so happy to be a part of this wonderful team. I look forward to getting to know the staff and interacting with the patients. I'm excited about working at Bridgewater and this new opportunity God has blessed me with.
Monya Roberts, Office Manager Sevierville
Monya Roberts is a native of Sevierville. She has provided patient care coordinating services for over three years. Monya will greet you with a warm smile and ensure all of your hearing healthcare needs are addressed. Monya is an avid health enthusiast and wonderful mother to a beautiful daughter, Jordan.